Logo Assistantz onboarding Logo Assistantz onboarding
Logo Assistantz onboarding Logo Assistantz onboarding
  • Important - Tech Support - Add this first
    • For Tech Support Add Our WhatsApp
  • Assistantz.ai - Platform Access & Tour
    • Platform Login Link
    • Assistantz.ai Platform Tour
  • Step 0 - DO THIS FIRST - Prerequisites For Before Self Onboarding
    • 0.0 - Fill in Business Information
    • 0.1 - Add Team Member To Your GHL Subaccount
    • 0.2 - Create & Activate Your Calendar
    • 0.3 - Connect Your FB Business Page and Instagram Professional Account
    • 0.4- Import/Buy A phone number In GHL for AI to Use For Sms
  • Step 1 - Connect Assistantz.ai Platform to GHL
    • 1.1 - Connect Assistantz.ai To GHL
    • 1.2 - Setup Custom Menu Link In GHL
    • 1.3 - Connect Your Stripe Account for Rebilling
    • 1.4 - Activate your wallet for AI Call and Chat Billing
    • 1.6 Setup Client Rebilling & Wallet
    • 1.5 White Label - Setup Branding
  • Step 2 - Setup your AI Assistants
    • 2.1 - Create a Knowledge Base
    • 2.2 - Create Your Chat & Voice Assistant
    • 2.2.1 - Prompting Guide - Best Practices
    • 2.3 - Creating a Voice Widget and deploying on your website
    • 2.4 - Deploying Chat Assistant With Active Tag - Live Chat
    • 2.4a - Deploying Chat Assistant With Active Tag - SMS, Instagram, FB and Whatsapp
    • 2.5 - Purchasing & Assigning a Phone Number To AI Caller
    • 2.5.1- Importing A Number From Twilio - US & International Users
    • 2.6 - Deploying AI Call Assistant - Inbound Call & Outbound Call
    • 2.8 - Automated Post Call Tags Applied By Assistant - You don't need to do anything here
    • 2.9 - How To Change Voice & Languages
  • Advanced Setup
    • Creating Tool - Adding & Removing Tags
    • Creating Tool - Live Call Transfer Cold/Warm
    • Creating Custom Tool - Extract Data and fill Custom Values plus much more
    • Inbound Web Hook - For inbound Calls Contact Information for Assistant
    • Post Call Web Hook - Send Call Transcript and Trigger Workflows
    • Set up Custom Voicemail
  • Trouble Shooting
    • No Active CRM Connection Error on Subaccount
    • Assistant Can Not Book Appointments
    • Assistant Not Able To Transfer Calls
    • Assistant Not Saving Name, Email, Phone and Address
    • Assistant Not Filling Custom Fields With Custom Tools
    • Chat AI Not Responding
    • Unable To Buy A Phone Number in Assistantz
  1. Overview
  2. Trouble Shooting

Trouble Shooting

  • No Active CRM Connection Error on Subaccount

            Connecting Subaccount to the Assistantz Platform Objective To provide a clear and concise procedure for team members to resolve the "No Active CRM Connection" issue within the sub-account, ensuring a seamless connection ...

  • Assistant Can Not Book Appointments

        Diagnosing and Fixing Calendar Booking Hiccups Conversational booking is a refined tool call set from our system but there are some things associated that we cannot control such as your prompt, your CRM calendar settings and relevant inte ...

  • Assistant Not Able To Transfer Calls

  • Assistant Not Saving Name, Email, Phone and Address

            Updating User Details in the System Objective To provide a clear and concise procedure for team members to effectively collect and update user information (name, email address, and property address) in the system, ensur ...

  • Assistant Not Filling Custom Fields With Custom Tools

  • Chat AI Not Responding

  • Unable To Buy A Phone Number in Assistantz

    SOP: Troubleshooting Number Purchase Issues Objective: To troubleshoot and resolve errors encountered while trying to purchase a number on Twilio. Key Steps: Check Limits: Access the admin account. Navigate to sub-accounts. Manage ...

© 2025 Assistantz onboarding